Privacy Policy

1. Introduction

rudeabwmg B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rudeabwmg.life or use our software development services.

As a Dutch company operating under registration number 39284751, we comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws. We are the data controller for the personal data we process.

2. Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our website, contact us, or engage our services. This may include:

• Contact information (name, email address, phone number, company name)
• Technical information (IP address, browser type, device information)
• Communication data (messages sent through contact forms or email)
• Project-related information (requirements, specifications, feedback)
• Website usage data (pages visited, time spent, interaction patterns)

We collect this information through direct interactions, automated technologies (cookies), and third-party sources when legally permitted.

3. How We Use Your Information

We explain how we use your information for various legitimate business purposes. The use of your data is based on legal grounds including contract performance, legitimate interests, and your consent where required by law.

Specifically, how we use your information includes:

• Providing and delivering our software development services
• Responding to your enquiries and customer support requests
• Improving our website and services based on user feedback
• Sending you relevant business communications and updates
• Complying with legal obligations and protecting our rights
• Analyzing website usage to enhance user experience

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary to perform our services or enter into a contract with you
• Legitimate interests: For business operations, security, and service improvement
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist in our operations (hosting, analytics, communication tools)
• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact enquiries: 3 years from last contact
• Client project data: 7 years after project completion (for legal and warranty purposes)
• Website analytics: 26 months maximum
• Marketing communications: Until you unsubscribe or withdraw consent

After the retention period expires, we securely delete or anonymize your personal data unless longer retention is required by law.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing under certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@rudeabwmg.life. We will respond to your request within one month.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

9. International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.

10. Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please refer to our Cookie Policy.

You can manage your cookie preferences through our cookie banner or your browser settings.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.